Operations Audit
A focused diagnosis and a prioritized roadmap of what to fix first.
From ৳10,000Fixed scope · 2-3 weeks
Business operations & execution
Build the system.Free the owner.
We help business owners build structured, accountable and scalable operating systems, so the company can perform without the owner in every decision.
30-minute callNo obligationReply within one working day
The problem we solve
Most businesses don't have an owner problem. They have a system problem.
As a business grows, the founder becomes the person who approves everything, solves every problem, trains every new hire and checks every report. Growth creates more dependency instead of more freedom.
Which of these sound like your week? Tap any that apply.
Our philosophy
The goal isn't to remove the owner. It's to give the owner the freedom to work on strategy, growth and the future.
Our promise: a business that runs with structure, accountability and clarity, not constant owner intervention.
What we do
We don't stop at recommendations. We build the system with you.
01Business Operations AuditMap the business; find bottlenecks, owner dependency, process gaps and risks.02Organization & AccountabilityRoles, responsibilities, reporting lines, KPIs and decision rights.03SOP & Process SystemRecurring work turned into repeatable processes, checklists and workflows.04Sales & CRM SystemLead management, follow-up, pipeline visibility and sales reporting.05Management DashboardOne simple view of the numbers and activities that matter.06Execution & Team ImplementationTraining, launch, adoption monitoring and fixing what doesn't work.07Ongoing Operations SupportRecurring reviews, process improvement and accountability.
The Free The Boss Framework
Every engagement follows the same path. Only the scope changes.
Six steps, from how your business actually runs today to a system that keeps improving after we step back.
How each step works- 01
Diagnose
Understand the business as it actually operates, not as it's supposed to.
- 02
Map
People, processes, information, decisions, customers and key numbers.
- 03
Design
Workflows, SOPs, responsibilities, KPIs and management routines.
- 04
Implement
Into the real operation, with the people responsible for it.
- 05
Measure
Adoption and performance, through practical reporting.
- 06
Improve
Fix bottlenecks, simplify, and keep strengthening the system.
What you receive
An operating system you can see, use and hand over.
- Org chart and job descriptions
- Responsibility matrix: who decides, who does, who's informed
- KPI ownership for every role
We prioritize simple, adoptable systems over unnecessary software.
Technology supports the system
Your system, running in one place.
Clients run their operating system on the Free The Boss platform: tasks, SOPs, KPIs, CRM, approvals and finance in one workspace, set up for you by our consultants. Or we build it on the tools you already use.
What needs your attentionA morning list of decisions, not every detail.
Business health scoreSix areas, every number explained.
Checklists on the phoneSOPs your team actually runs.
Rules that run themselvesFollow-ups and escalations, automatic.
Ways to work with us
Start small, or go all the way.
System Build
Design and implement the operating systems your business needs most.
Tailored proposal6-10 weeks
90-Day Transformation
End-to-end build, implementation and optimization, with the platform included.
Tailored proposal90 days
Operations Partner
Recurring management support, reviews and continuous improvement.
Monthly retainerAfter a build or audit
Questions owners ask
Straight answers.
No. We first understand how you operate, then choose the simplest tools that reliably support it. Many clients use our platform because everything connects in one place, but the system comes first.
Most at the start: interviews and decisions during Diagnose and Design. After that, your role shifts to approving the system and reviewing results in a weekly rhythm.
Usually growing businesses of 10 to 250 people where the founder is still in most decisions: retail, restaurants, agencies, e-commerce, manufacturing and services.
Adoption is part of the job. We build with your team, train them, watch adoption in the Measure step and fix what doesn't stick.
The Operations Audit has a fixed starting price. Larger engagements are scoped after the audit, so you only pay for what your business needs.